Responsible Gaming

Gaming Should Be Entertainment

At Parimatch, we believe gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting opportunities for gaming enthusiasts, it's important to approach all gaming activities with a responsible mindset.

Set realistic expectations, play within your means, and remember that outcomes are based on chance. Never gamble with money you cannot afford to lose.

Age Verification

Gaming on Parimatch is strictly reserved for individuals who are 18 years of age or older, or above the legal age of majority applicable in your jurisdiction in India.

We are committed to preventing access by minors. If you are under the legal age, please do not create an account or participate in any gaming activities.

Warning Signs of Problem Gaming

Problem gaming can develop gradually. Please be aware of the following warning signs:

• Chasing Losses: Continuing to game in an attempt to recover money previously lost
• Hiding Gaming Activity: Keeping your gaming habits secret from family or friends
• Loss of Control: Gaming for longer periods or with larger amounts than intended
• Neglecting Responsibilities: Prioritizing gaming over work, studies, or family obligations
• Financial Strain: Using borrowed money, savings, or essential funds for gaming
• Mood Changes: Experiencing anxiety, irritability, or depression related to gaming
• Tolerance: Needing to game with increasing amounts of money for the same level of excitement
• Unsuccessful Attempts to Stop: Repeatedly trying and failing to reduce or quit gaming
• Escape Through Gaming: Using gaming to cope with stress, sadness, or other difficult emotions

If you recognize any of these signs in yourself or someone you know, it is crucial to seek help immediately.

Self-Help Tools

Parimatch provides several tools to help you maintain responsible gaming habits:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders about the time and money you have spent while gaming
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Voluntarily exclude yourself from gaming for a period ranging from days to years

To access these tools, log into your account and navigate to the Responsible Gaming or Account Settings section. We encourage you to use these features to maintain control over your gaming experience.

Support Organizations

If you are struggling with problem gaming, professional help is available. The following organizations provide confidential support and resources:

India

• All India Gaming Federation (AIGF): Industry body promoting responsible gaming practices
• AASRA (Assistance for Alcohol and Substance-Related Addictions): Helpline: +91-22-27546669 | www.aasra.info
• Vandrevala Foundation – Helpline: +91-9999 666 555 | www.vandrevalafoundation.com

International Organizations

• GamCare (United Kingdom): www.gamcare.org.uk | Helpline: 0808 8020 133
• GamStop (United Kingdom Self-Exclusion Scheme): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au | 1800 858 858
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org | 1-800-GAMBLER

Need Help?

If you believe you or someone you know has a problem with gaming, do not hesitate to reach out. Professional counselors and support specialists are available to provide confidential assistance at no cost.

Taking the first step toward recovery is a sign of strength, not weakness. Help is available 24/7.

Contact one of the support organizations listed above, speak with a trusted friend or family member, or visit a mental health professional in your area.

Our Commitment

Parimatch is committed to promoting responsible gaming across all our operations. We continuously work to implement advanced tools, provide accurate information, and maintain partnerships with recognized support organizations. Your safety and well-being are our priorities.